Privacy Policy

At Chappal House (stepjoy.store), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

When you place an order, we collect:

• Name
• Phone number
• City and delivery address
• Order details (products, sizes, colors)

How We Use Your Information

• To process and deliver your orders
• To communicate about your order status
• To handle returns and exchanges
• To improve our products and services

Data Protection

We do not sell, rent, or share your personal information with third parties except as necessary to fulfill your orders (e.g., sharing your address with our courier partner for delivery).

Cookies

Our website uses cookies to enhance your browsing experience. These cookies help us understand how you use our site and remember your preferences.

Contact

If you have any questions about this privacy policy, please contact us on WhatsApp or email us at hello@stepjoy.store.

Last updated: February 2026