Shipping & Returns
Shipping Policy
We deliver across all of Pakistan through trusted courier partners.
Delivery Time
- Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad): 2-3 working days
- Other Cities: 3-4 working days
- Remote Areas: 4-6 working days
Shipping Charges
- Orders above PKR 3,000: FREE delivery
- Orders below PKR 3,000: PKR 200 flat shipping fee
Payment Method
Cash on Delivery (COD) — Pay when your order arrives at your doorstep. No advance payment required.
Return & Exchange Policy
Your satisfaction is our priority. We offer a hassle-free 7-day return and exchange policy.
Eligible for Return/Exchange
- Wrong size received
- Defective or damaged product
- Product significantly different from description
- Size exchange (subject to availability)
How to Return
- Contact us on WhatsApp within 7 days of receiving your order
- Share your order details and reason for return
- We’ll arrange a pickup or provide return shipping details
- Replacement will be shipped within 2-3 business days of receiving the return
Non-Returnable Items
- Products that have been worn extensively
- Products without original packaging
- Products returned after 7 days
